VPN Troubleshooting

VPN Doesn't Connect

Solution:

• Check your internet connection
• Restart the VPN application
• Try a different server
• Check if your internet provider blocks VPN
• Update the application to the latest version

Slow VPN Speed

Solution:

• Choose a server located closer to you
• Try a different connection protocol
• Check your original internet speed
• Close other applications using the internet
• Restart your router

VPN Disconnects

Solution:

• Enable the Kill Switch feature in settings
• Check the stability of your internet connection
• Update the application
• Try a different server

Can't Access Some Sites

Solution:

• Try a different server
• Clear browser cache
• Check if the site is accessible without VPN

Need More Help?

If you can't solve the problem yourself, contact our support team. We're ready to help you 24/7.